Terms and Gonditions

Updated date: March 4, 2025

1. Introduction
Welcome to the website Modologie.com . By accessing or using our site, you agree to these Terms of Service and Sale ("T&Cs"). If you do not agree with any of these terms, please do not use this site.

2. Company Information
Modologie is a family business specializing in innovative aesthetic devices and beauty treatments. For any questions or requests, please contact us:

Address : 1000 Oaks Drive, Flatwoods, KY 41139
E-mail : info@modologie.com
Phone : 606-208-0624

3. Purpose of the T&Cs

These conditions govern the use of the site Modologie.com.
Product orders made through the site.

4. Use of the Site
Access to the site : Access to Modologie.com is free. However, you are responsible for any costs associated with using the Internet.
User account : To purchase on our site, you must create an account by providing accurate and complete information.
Intellectual property : All contents of the site (texts, images, logos) are the property of Modologie. Any reproduction is strictly prohibited without prior authorization.

5. Products and Orders
Product Description : Each product is presented with a detailed description. Modologie strives to provide accurate information, but errors may occur.
Price : Prices are displayed in euros, all taxes included (TTC), excluding delivery costs.
Order : To confirm an order, you must follow the process indicated on the website. Once your order is confirmed, you will receive a confirmation email.
Availability : In the event of a stock shortage, we will contact you to offer a solution (refund or equivalent product).

6. Payment
Accepted payment methods : Bank cards (Visa, Mastercard), PayPal, and other solutions indicated on the site.
Security : All transactions are secured using encryption systems that comply with current standards.

7. Delivery
Delivery areas : We deliver to mainland France and other countries, according to the conditions indicated on the site.
Time limit : Delivery times are estimated at [insert time] working days, but may vary depending on circumstances.
Costs : Delivery costs are calculated when ordering and clearly indicated before validation.

8. Right of Withdrawal and Returns
Withdrawal period : In accordance with the law, you have 14 days from receipt of your order to exercise your right of withdrawal.
Terms : Products must be returned in their original condition and packaging, accompanied by the purchase invoice.
Procedure : To make a return, please contact our customer service via info@modologie.fr.
Refund : Reimbursement will be made within [insert timeframe] working days following receipt of the returned products.

9. Professional Warranty and After-Sales Service
At Modologie, we are committed to providing our customers with the highest quality products and services.
Guarantee All our products are covered by a legal guarantee of conformity and a guarantee against hidden defects, in accordance with current legislation. In the event of a problem, we offer suitable solutions, whether it be a repair, a replacement, or a refund.
After-Sales Service (SAV) Our team of professionals is available to assist you with any technical assistance or questions you may have regarding the use of our products. You can contact us by email at info@modologie.fr or by phone at 04 34 44 45 31. We strive to respond to all requests within 48 hours.
Terms : The warranty does not cover damage caused by improper use, lack of maintenance, or handling not in accordance with the provided instructions. Please refer to the user manual for detailed information.

10. Liability
Modologie cannot be held responsible for direct or indirect damages linked to the use of the site or the products purchased, except in the event of serious or intentional misconduct.
Use of the products must be in accordance with the instructions provided.

11. Personal Data
Your personal data is collected and processed in accordance with our Privacy Policy.
You have the right to access, rectify and delete your data.

12. Modifications to the T&Cs
Modologie reserves the right to modify these terms at any time. New versions will be published on this page with an updated date.

13. Disputes
In the event of a dispute, we invite you to contact our customer service to find an amicable solution.
If no solution is found, the disputes will be submitted to the exclusive jurisdiction of the French courts.

Thank you for your trust and enjoy your visit on Modologie.com !